I think it's a crying shame that you call into these businesses and can't get a local person to deal with issues and they tell you you have to go to the actual store for inquiries you all are going to lose a lot of business
Sales rep, female, with short blonde hair rushed the sale of 2 prepaid cards. She didn't ask any questions and even after it was deemed we didn't have our mobiles unlocked, she completed the transaction and then coldly advised there was no refunds. When we asked to speak to a manager, she stepped into the back room and came back and said he was on a call and there would be nothing he could do anyway. We now have two prepaid cards we can't use. When she knew our phones wouldn't work, she should have stopped the sale. SHAME on Digicell and this employee for such poor customer service and for using sleazy sales tactics.
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Canadian Hotel
City of Hamilton, 79 Court Street, City of Hamilton
Aman Darred
::Decent service at Digicel but can take a while to speak to a representative at times.
Tanasha Holder
::I think it's a crying shame that you call into these businesses and can't get a local person to deal with issues and they tell you you have to go to the actual store for inquiries you all are going to lose a lot of business
Omz Don
::Clean, well laid out, friendly & helpful staff
Joe Catalano
::Quick place to get a sim card. Would be better if Digicel made a deal with Project Fi like they have in the Caribbean.
Tim Bruchez
::Sales rep, female, with short blonde hair rushed the sale of 2 prepaid cards. She didn't ask any questions and even after it was deemed we didn't have our mobiles unlocked, she completed the transaction and then coldly advised there was no refunds. When we asked to speak to a manager, she stepped into the back room and came back and said he was on a call and there would be nothing he could do anyway. We now have two prepaid cards we can't use. When she knew our phones wouldn't work, she should have stopped the sale. SHAME on Digicell and this employee for such poor customer service and for using sleazy sales tactics.